Our client's standalone and integrated B2B websites run from specific log-in sites with credit accounts to highly complex websites with custom account portals and bespoke integrations.
All our B2B projects have at least two things in common - transforming the customer experience to help retain and attract new customers and improving, and often simplifying, the back-end processes and maintenance.
Process and journey mapping
Clients wish to elevate their B2B offering to allow their customers to self-serve via their ecommerce websites - but to do that, that needs a beautiful UI and UX, integrated systems and processes and putting the website front-and-centre to the customer.
We have integrated with hundreds of B2B systems such as SAP, Oracle, NetSuite, Microsoft Dynamics AX NAV CRM, Sage, and many more.
Whether it's website design, user journey mapping, systems integration harmonisation of process, enablement of customer service - you name it, we've likely done it for our B2B customers.